The room exceeded expectations, with a surprise sofa. Comfy king size bed and modern amenities with Yucatan charm. Fresh and tasty breakfast with friendly staff. Nice location, easy to find, quiet area near parks, cafes, and restaurants.

spacious and modern room, comfortable bed, clean patio and pool, nice neighborhood with bars and restaurants, quiet at night.

shower clogged for 2 days.

Mind-blowing remote work set-up with strong wifi, spacious and beautifully designed rooms, A+ staff, delicious welcome drinks, and LOVELY pool area.

Great welcome drinks, gorgeous hotel, clean and huge rooms, great toiletries, lovely pool area, attentive and helpful staff.

Nothing to fault.

We had an amazing stay at this hotel. The beautiful pool, bar, and restaurant were perfect for relaxing after a day of exploring the city. The room was spacious, clean, and had modern amenities. The friendly staff made us feel right at home and the inclusive breakfast was fresh and delicious. The hotel's location was great, near the center of the city, which made it easy to walk to all the attractions.

None.

The breakfast was tasty and had a good variety of options. the location was convenient and close to the main attractions we wanted to see.

The walls were thin so we could hear everything outside and from other rooms. the private pool area was covered in falling berries, and we couldn't use it.

I had an amazing stay at this hidden gem in Merida. My room was spacious, beautifully designed, and felt luxurious. The hotel grounds were lush and tranquil, providing a relaxing atmosphere. The staff went above and beyond to ensure my comfort and made me feel special with their welcome drink. The breakfast options were delicious, although I wish they were more clearly explained. Despite a few minor maintenance issues, the overall experience was fantastic. I would highly recommend this hotel for its authentic Mexican feel and exceptional service.

We had a good time at this hotel located in a residential area on the edge of the city center. It has a remote work set-up, strong Wi-Fi, and a comfortable bed. The outdoor pool was warm and beautiful, and the beautiful illumination at night created a perfect ambiance. The most attentive staff made us feel safe and welcomed during our stay.

The hotel staff had problems with communication, and we had issues paying the breakfast bill.

During our Christmas stay, we had a great time at this hotel. The staff was friendly and welcoming, and the gigantic and beautifully designed rooms were impressive. We particularly liked the included breakfast which was a perfect start to our days. The location was decent, and we were able to get to the key spots easily. the lush and relaxing hotel grounds were the best aspects of the hotel.

Although we enjoyed our stay, there were a couple of things that were off-putting. the lack of pool chairs and space meant that the pool was dominated by one couple making it hard to feel like it was a shared space.

I had a fantastic stay at this 4-star hotel! The staff here were incredibly friendly and welcoming. The hotel itself is beautiful and well-maintained, with a luxurious and comfortable atmosphere. The room that I stayed in was spacious and had a separate seating area, as well as a lovely outdoor patio with a small pool. The included breakfast was delicious, with a variety of pastries and fruits. Plus, if you wanted something more, you could choose from the menu at an additional cost. I can definitely say that the comfort and quality of this hotel exceeded my expectations.

I highly recommend this place to anyone looking for a luxurious and comfortable stay.